Ive been up to crown king quite a bit growing up and have always enjoyed my experience. But the last few times i have gone up i have seen the same lady and every time she is very rude and has a major problem. I pulled into the bradshaw mtn guest ranch going a very slow speed of barely a couple miles an hour as i was looking for the other cabin i had rented and she came out of the bradshaw cabins cussing at me and telling me i could have ran over her kid or her dog. I was not even doing the 5mph posted speed limit. Ill make sure to avoid this place from now on. ZERO stars
Cabin was somewhat clean, but immediately noticed bed linens were stained, thankfully I brought our own to use. I felt like she, the woman who runs the place, had “spies” checking in on the cabin, without our knowledge. She said dogs have to be on leashes at all times, but I saw her several times where her dogs were off the leash, went the bathroom and she left their mess sitting there, and it was by the cabins. A week after we left, she fraudulently charged my credit card for over $600 in “damages”. She sent 1 email, which she knew would go to spam (we told her this several times), basically saying we needed to talk about the cabin and that was it. Then she made NO attempt to EVER contact us again.
We let her know a friend was stopping by for the day and she claimed it was fine. A nasty snow storm took place and it being night time and not knowing the conditions of the roads, for his safety he stayed and left first thing in the morning. Her “spies” told her that we “lied” about him and we should have called and told her. 1 she told us and made it clear, that she was not going to be available and 2 when we mentioned to her it was for his safety and he was there for less than 24 hours, she again appeared not to care that we were looking out for his safety and that we are “liars”.
In the end, I rightfully disputed the charges with my credit card company, explained the entire story, they reached out to her, in which we then received another threatening email that she will be taking us to court. In the end, my credit card company gave me a FULL REFUND because of their findings with the unauthorized charged.
0 STARS!!!! I had to mark at least 1 in order to post. This review is of my horrible experience and opinions. Long story, but please before staying here.
My credit card was ONLY authorized for the reservation and nothing more! She made NO real attempt to contact us before she made the unauthorized and made-up charge to my card. When I found the unauthorized charge to my card, my significant other (SO) called her and she was absurd in her accusations, saying we “damaged” and “destroyed” her cabin. I am OCD and that cabin was cleaner after we left than when we got there. Pretty sure this is illegal for her to say but she told my SO “I will consider giving you $200 back if you DO NOT bash me on social media.” So when I tried to compromise with her, she was calling me a “bully” and “nasty” because I was calling her out on her lies and accusations; one point she called me a “moron”. Along with telling my SO to “get out while he can” referring to our relationship.
This place is really a hidden gem. Taryn is amazing. The property is beautiful. She has a vegetable garden, flowers everywhere, peach and apple trees. We bought some of her home-made salsa, pickles, and sauerkraut, which were all awesome. We stayed in the orabelle cabin the first night and loved it so much we stayed a second night in the eagles nest. The place is pet friendly and our dog loved being able to play around in the creek.
When we called her, the unauthorized charge excuse was for linens (which weren’t used), the nasty couch (old and smelled) and other ridiculous “damages.” She claimed our dogs lifted their legs and 'destroyed' the couch and when we confronted her that our dogs don’t lift their legs, she acknowledged there was already dog urine on the couch by saying “well if your dogs smelled the urine on the couch…”. So she's aware of a couch full of dog urine and then leaves it for her customers to use?
Everything in the town is walking distance and everyone there is so friendly, it's easy to feel at home. Definitely a nice escape from Phoenix! There's a decent amount of good vegetarian options around town as well!
In my opinion, I think she has done this before, make up “damages” and charge her customers with the hopes of either the customers never realize the unauthorized charge or that when she ‘threatens’ to use an attorney and go to court, people back down. So again in my opinion, if you do choose to stay at this place, make sure you are checking transactions on your card after you leave, because she might do the same to you.
She threatened to take us to court and then when I informed her what she did was fraudulent, then we got an email that she was going to “give a full refund” and then the next day she sent another email that she was NOT going to give a refund and we would be hearing from her attorney; which when I looked up the name, there is NO ONE on the AZ Bar with that name and the closest name to what she provided had a suspended law license.
The inn is a great place to relax and just enjoy the mountains. The hosts are the best people you could meet and very friendly. Everything from a store, saloon and restaurants are literally just down the road. It's closer to Phoenix and a great place to stay year round.
Last night we stayed at Bradshaw in the Ranch House. The cabin is so cute and has a great outdoor space. Taryn reserved our cabin, got us checked in, delivered a breakfast basket, checked us out, and was available for any questions we had. So welcoming and kind. Can't wait to come back!
Bradshaw Mountain Guest Ranch is a US Travel Agency based in Crown King, Arizona. Bradshaw Mountain Guest Ranch is located at 457 Main St, Crown King, AZ 86343, USA.
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